Citazione Originariamente Scritto da Nous
ho comunque scritto alla Selmer in merito alla politica di sostituzione degli strumenti, se mi rispondono vi faccio sapere.
La risposta :
Dear Cristian,

If the lacquer of this instrument is defect, we have a 2 years warranty for this kind of problem.
I confirmed that we relacquered.
There will be no refund or exhange of the instrument under warranty.

Best Regards,
Thierry
Ho chiesto quando viene cambiato uno strumento, e se si può essere sicuri che la laccatura sia veramente fatta da loro.
La risposta :

No problem, your welcome.
We exchange an instrument only if we consider that it is not reparable (for example, if there is a problem in metal/brass)
Relacquered an instrument is not a problem. We often make it when customers want to make a complete overhauling with an old instrument.

Difficult to be sure if the relacquered is made by Henri Selmer Paris.
The best way is to contact me with the serial number and I Will check.

Best Regards,
Thierry